GENERAL CONTRACTING CONDITIONS
1st.- Legal Framework
In compliance with current regulations, the entity EMPUL CONSULTING 2021 SL that operates through the Internet from this website WWW.EMPULGROUP.COM details below the general contracting conditions of the products and/or services offered through it and from which the rights and obligations of the parties are generated.
2nd.- Identification
The present General Terms and Conditions (hereinafter "Terms and Conditions") are intended to regulate the relationship between EMPUL CONSULTING 2021 SL (hereinafter the " Provider ") and the clients (hereinafter the " User "), relating to all transactions carried out through the online store website.
2º.1.- Offering Company
● COMPANY NAME: EMPUL CONSULTING 2021 SL
● TRADE NAME: EMPUL CONSULTING 2021 SL
● CIF: B06799332
● ADDRESS: URB. CORTIJO LOS GALLOS, PLOT 116, LOCAL 1-2
● POPULATION: CHICLANA DE LA FRONTERA
● PROVINCE: CADIZ
● CP: 11130
● PHONE: 698979090
● EMAIL: [email protected]
And from another part:
2º.2.- The User
The term user or client shall be understood to mean the Internet user who acquires this status by registering on the website, using a form for this purpose and who is assigned user names and passwords, for which he or she has full responsibility for use and custody, and is responsible for the veracity of the personal data provided to the provider, as we will see in the User Registration section .
3rd.- Acceptance
By accepting these Conditions, the User declares: 1. That he/she is a person with the capacity to enter into contracts according to current regulations. 2. That he/she has read and accepts these Conditions.
4th.- Availability
The User will always have access, prior to the start of the product contracting procedure, to the conditions, which may be stored and/or reproduced on a durable medium.
5th.- Validity or Duration
The period of validity or duration of these Conditions and specific contracting conditions will be the time that they remain published on the aforementioned website and will be applicable from the moment the User makes use of the website and/or proceeds to contract any products.
6th.- Modifications
The provider reserves the right to unilaterally modify these Conditions, without this affecting the goods or promotions that were acquired prior to the modification by the User.
The User undertakes to read the contracting conditions carefully each time he/she purchases a product, as they may have been modified since the last time he/she accessed them.
7th.- Nullity
If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity will affect only that provision or the part thereof that is null or ineffective, with the remaining Conditions remaining in force.
8th.- Purpose of the contract
The purpose of this contract is to regulate the contractual relationship of sale between the provider and the user at the time when the latter accepts the purchase during the online contracting process through the mechanisms set out below.
The contractual relationship of sale involves the delivery, in exchange for a price determined and publicly displayed through the website, of one or more specific products.
Each of these products may be subject to specific regulation through the specific contracting conditions for each of them, which will be detailed in more detail in the section on warranty, returns, withdrawal, or in the product's technical data sheet, due to the different formats in which the products are sold, their packaging or their very nature.
9th.- User Registration
The User will not necessarily have to register on the website, but at the time of making the reservation he/she will have to enter the required data: name, ID and email. After this, he/she will receive two emails: one for confirmation and one for welcome.
10th.- Geographical scope
This website offers accommodation in various locations in the province of Cadiz. This geographical area will hereinafter be understood as “the Territory”. Therefore, services are only provided in the Territory, although reservations can be made from anywhere in the world. The use of this website as well as any purchase made on it is considered to be made in Spain, and therefore subject to current Spanish laws and regulations.
All of the above is indicated without prejudice to the fact that we may soon be able to offer these services in the excluded areas, in which case this will be announced in advance on this website.
11th.- Product Information
The Provider pays great attention to the information regarding the characteristics of the services through technical descriptions and photographs that illustrate them.
12th.- Taxes, currency and shipping costs
In accordance with current regulations, all purchases made through the website will be subject to Value Added Tax (VAT).
The services offered include Value Added Tax (VAT) and in all cases will be expressed in Euro (€). These prices, unless expressly stated otherwise, do not include any other additional services or annexes to the purchased service.
13th.- Language in which the contract is developed
The contracting procedure and pre-contractual information are available in all languages, as the website has Google Translator.
14-Steps of the Contracting/Purchasing Process
14º.1.- Registration
In order to start the process of purchasing products at www.empulgroup.com, it is not necessary to register as a user. You will only need to provide your details at the time of booking.
14º.2.- Purchase process
The purchasing process is easy and simple.
• View accommodation availability.
• Enter buyer data.
• Payment and reservation.
Provisions to take into account in the purchasing process.
15th.- Product availability
The website will indicate whether a particular accommodation is available at the time of booking.
16th.- Types of products
The website offers a wide variety of tourist accommodations.
17th.- Maximum order amount
There is no maximum order.
18º.- How to extend or cancel my order
Reservations will be made individually.
The reservation can only be cancelled during the free cancellation period available.
19th.- Shipping costs and methods and delivery time
There are no shipping costs as this is a service.
20th.- The delivery time
There are no delivery times as this is a service.
21st.- Invoice
Where can I check my invoice? The invoice can be requested upon arrival at the accommodation.
22º.- Value added tax
In accordance with current regulations, all purchases made through the website will be subject to Value Added Tax (VAT).
23º.- Payment methods or modalities
In general, the User may pay:
A) By credit/debit card, for which you will provide, among others: (i) name and surname;
(ii) card number;
(iii) CVV/CVC;
(iv) card expiration date;
CASH ON DELIVERY IS NOT ACCEPTED.
Your card details will not be saved in our database, as they will be filled out on the secure website of the chosen bank.
24th.- General provisions on the Payment Process
• The payment order given by the User necessarily implies adherence to these General Conditions as well as the specific conditions of the order.
• For any payment method chosen by the User, all payments will be subject to the terms and conditions applicable to the User by the financial institutions involved or by secure payment platforms (e.g. Visa, MasterCard, etc.).
• Once the payment has been made correctly, the User will receive two emails
informative and confirmatory documents that certify the essential conditions of the operation.
25th.- Returns of defective, damaged or incorrect products or exercising the right of Withdrawal
Once you have made the reservation, you can cancel it according to the rate type indicated on the website, whether it is refundable or not.
26th.- Exceptions to the right of withdrawal
The right of withdrawal does not apply to the delivery of:
● Services that may see their nature altered.
27th.- Customer Service: Help, Suggestions and Complaints
At any time, you can contact our Customer Service to ask for help, make suggestions or complaints by writing to [email protected], or by calling 698979090
28th.- Product warranty
There is no guarantee as this is a service.
29th.- Rights of the Provider
● Maintain, modify or suspend your website without prior notice.
● Modify the price of the offers.
● Reject orders due to lack of stock or non-payment by the customer.
● Refuse access to computer tools to clients in case of non-compliance with these conditions.
● Collect the amount of the customer's purchases once the transaction has been accepted. ● Reserve the domain and retain full ownership of the item until full payment has been made by the customer.
● Do not reproduce, transfer or dispose of the information published by the Provider in all its contents without the express permission of the company itself.
● Proceed to correct or amend human or computer errors.
30th.- Limitation of liability
All information provided by the User to the Provider and through the corresponding forms must be true. It is the User's responsibility to keep the data supplied to the Provider duly updated. In any case, the Provider is exempt from any liability for damages or losses caused as a result of having provided false, insufficient, inaccurate or incorrect information.
Access to the website does not imply any obligation on the part of the Provider to verify the authenticity, suitability, completeness, accuracy, appropriateness and updating of the information supplied by the User through the corresponding forms.
The Provider shall not be liable in cases where the parents, guardians or legal representatives of minor or incapacitated Users are responsible for authorizing access, provision of personal information or use of the website or the contracting of any products or services provided through the applications or web platform. It shall be the responsibility of the aforementioned parents, guardians or legal representatives to supervise the access and use of the minor or incapacitated person to the contracting of the products and services provided through WWW.EMPULGROUP.COM
Access by Users to the Contents does not imply any obligation on the part of the Provider to control the absence of viruses or computer elements that may have any harmful effect on the User's computer equipment. In any case, it will be the responsibility of the User to have the necessary tools to detect said viruses or harmful computer elements. Consequently, the Provider will not be responsible for any possible damage caused to the computer equipment of the Users or third parties during access to the Contents.
The Provider shall not be liable for any interruptions in electrical or telecommunications services that prevent users from using the services offered.
31st.- Applicable Law and Jurisdiction
These conditions shall be governed or interpreted in accordance with Spanish law in all matters not expressly stated. The provider and the user agree to submit any dispute that may arise from the provision of the products or services subject to these conditions to the Courts and Tribunals of the user's domicile.
In the event that the user resides outside of Spain, the provider and the user expressly waive any other forum, submitting to the Courts and Tribunals of the domicile of THE OWNER OF THE WEBSITE.
32º.- Online dispute resolution platform for consumers and merchants
The European Commission has launched a platform to help consumers and traders resolve disputes relating to online purchases.
Address to the platform:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=ES